The first part of the series: learn your rights - advice for foreigners in Poland

In this section we will present you practical information for foreigners related to Polish law.

What to do when the waiting time for the office's decision is extended?

You do not have to passively wait for the office's decision on a residence or work permit.

If you have submitted all the required documents and your case has not been settled within the statutory deadline and within the new deadline indicated by the office in the letter informing about the extension of the deadline for settling the case (inactivity) or when the proceedings are conducted longer than necessary to settle the case (excessive length), you are entitled to You have the right to issue a reminder.

If you want to learn more about it, we invite you to take advantage of free legal advice at the Information Point for Foreigners in Kielce.

It is worth adding that the Point also offers FREE information and advisory support in the field of:

  • legalization of stay on the territory of Poland,
  • obtaining a work permit,
  • understanding and interpreting official letters, contracts (including the preparation of letters and applications),
  • education,
  • healthcare,
  • help in contact with the Polish administration, etc.

The questions we answer in four languages: Polish, Ukrainian, Russian and English concern the broadly understood information and advisory support on practical aspects of life in Poland.

As part of the functioning of the Center, we also provide FREE specialist support of a legal advisor and psychologist.

In order for more people to benefit from the support, we have also launched a Mobile Information Point for Foreigners.

Where are we?

The fastest way to find us - visit the internet platform: INTEURO.INFO Good Neighborhood Map
We are also present on the social networks Facebook, Instagram and YouTube.

We have launched a hotline for you in four languages: Polish, Ukrainian, Russian and English.

Helpline: +48 573338377 or +48 413039257
Viber: +48789085083
e-mail: info@inteuro.info

25-501 Kielce
ul. Sienkiewicza 78A (second floor)

We are at your disposal from Monday to Friday from 8:00 a.m. to 4:00 p.m. and as part of additional office hours from 4:00 p.m. to 8:00 p.m. (selected days).


Project "Świętokrzyskie - good neighborhood for integration of foreigners" co-financed by the National Program of The Asylum, Migration and Integration Fund

The responsibility for the expressed opinions lies with the author and the European Commission and the Ministry of the Interior and Administration are not responsible for the use of the information provided.

Wyłączna odpowiedzialność za wyrażone opinie spoczywa na autorze i Komisja Europejska oraz Ministerstwo Spraw Wewnętrznych i Administracji nie ponoszą odpowiedzialności za sposób wykorzystania udostępnionych informacji.